FAQs

What is your shipping policy?

House of MC offers free delivery in UAE for orders over 500 AED and free delivery for the rest of GCC for orders over 850 AED. We deliver around the world although additional shipping fees will be applied according to package size and destination.  Please contact us for more information.

How long will it take for my order to arrive?

We ship all our items UPS Express or DHL Express.  We aim to have items delivered within 2 - 3 days.  However, please expect delays during public holidays such as Eid or if we are experiencing a lockdown or quarantine.  

Can I return an order?

You are entitled to return an order either by contacting a style consultant via email or phone 30 days prior to the purchase date. 

Can I edit my order after I place it?

To edit your order please contact us by email or phone. 

What if the item I chose doesn’t fit?

If the item you rented doesn’t fit, please contact our styling team within the return period and we will try to find you an alternative solution.